Shipping Policy


We offer free shipping for all items purchased from our store.

Shipping and Delivery


We offer delivery to all regions of USA & Canada. To most of main cities in USA & Canada we deliver within 3-5 working days, if you need more details about the delivery period to remote areas please contact us.


If items missing or damaged:

Although great care is taken while packing, damage does occur occasionally during transit. To help us claim the damage and speed up the reimbursement process we require that you perform the following steps:

  • Please check the item in front of the courier by checking the contents of the package and sign in the delivery receipt stating delivery.
  • Sign on the delivery receipt stating delivery.
  • If the item has any damage whatsoever, please include the same note on the delivery receipt.
  •   Do not throw away any of the original inner or outer packaging.
  • Request replacement or report damage by contacting us within 7 working days of delivery date, AromaHouse Shop will not take the responsibility of the damaged/missing item(s) after this period.